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FAQ

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1.         Which types of vehicles is possible to monitor?

It is possible to monitor all types of vehicles as passenger cars, vans, trucks, buses, machines and semitrailers. The total price of monitoring is individual. We recommend you to use form Your solution through which you can mix the monitoring service according to your needs.

2.         Is vehicle monitoring suitable for me?

Yes if you:

  • own vehicle/-s and would like to have about it/them detailed information, keep statistics, make reports about vehicle usage or make transparent cost of each drive, transport or vehicle 
  • do not want manually create Drive book or count diets
  • need to eliminate unauthorized drives and fuel theft
  • want to have fuel consumption under control
  • often forget service inspection
  • don’t  know the current position of your vehicle
  • pay for the communication between driver and dispatcher more than 0,-

3.        In what is system Dispecer different compared to other? 

Most companies operating in this area, offer monitoring system with fixed services. System Dispecer is trying to satisfied individual customer needs. It means, that clients can choose by themselves what exactly want to monitor and which functions of monitoring system would like to use. Here is more about system Dispecer.

Monitoring devices is developed and made directly by Aldobec technologies, s.r.o. in Slovakia. This fact is considered to be an advantage compared to other GPS providers, because every customer need or request is very easily transformed into monitoring system.

4.        For what is necessary to pay?

The sum of monitoring consists of two parts.

1. One-time fee is for monitoring device, which is set directly in a vehicle. This fee depends on the vehicle type and complements connected to monitoring device. For example in trucks or vans is possible to use fuel probes or communication console.

2. Monthly fee for data transfer. The fee depends on the SIM card program (Slovak republic only, European Union countries or whole Europe including Russia) and on complements in a vehicle.

The total price of monitoring is individual. We recommend you to use form Your solution through which you can mix the monitoring service according to your needs.

5.         How long does the installation of monitoring device take?

The length of monitoring device installation depends of a type of vehicle. In case of passenger cars it can take 60-90 minutes. In case of trucks where are placed also fuel probes the time of installation is longer from 5 to 6 hours.

6.         What exactly do I need to see my vehicles?

For seeing your vehicles you need only PC with internet connection. Via webpage www.dispecer.sk you can log in and see your vehicles. Other possibility is to use mobile application Mobile Dispecer. This application is for free and you can download it for mobile devices with Android or iOS.

7.         How can I order monitoring service?

On the webpage www.dispecer.sk is a form Your solution. When you fill and send it, on your email address you will receive a quotation made according to your requirements.

Another possibility is to contact company Aldobec technologies, s.r.o. or its distributors directly via email or by phone. All contact details are displayed on the webpage.

8.         How do you measure the fuel level in the fuel tank?

Fuel status and consumption in trucks, buses and machines is possible to measure by fuel probes placed in fuel tanks. The deviation of these probes is only approximately ± 1% of the fuel tank volume.

In case that it is not possible to place fuel probes in a vehicle, you can count fuel consumption on the base of kilometers and data from refueling (bills). In some vehicles is possible to read data about fuel level and consumption directly from vehicle control unit.

9.         How do you manage claims?

Monitoring service and devices have two year warranty period. During this period is warranty service providing anywhere in Slovakia. Clients can also use Customer support department where we are ready to help you every working day 8:00-16:00 via email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone call +421918 88 55 88.

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